Privacy Policy

1. Who We Are

This Privacy Policy describes how San Bruno Artificial Turf Installation ("we," "our," or "us") collects, uses, and protects information when you visit our website at sanbrunoartificialturf.com or contact us directly. Our mailing address is 340 Euclid Ave, San Bruno, CA 94066. You can reach us by email at projects@sanbrunoartificialturf.com or by phone at (650) 516-3430.

2. Information We Collect

We collect information in two ways:

Information you provide directly

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of your project. We only collect information you choose to give us. You are never required to fill out a form to browse our site.

Information collected automatically

Like most websites, ours may collect certain technical information automatically when you visit - including your IP address, browser type, the pages you viewed, and the date and time of your visit. This information is collected through standard server logs and third-party analytics tools (such as Google Analytics). It helps us understand how people use our site so we can improve it. This data is not tied to your name or contact information.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. Analytics cookies help us understand traffic patterns and page performance. You can control or disable cookies through your browser settings at any time. Disabling cookies will not prevent you from using any part of our website.

4. How We Use Your Information

We use the information you provide to:

• Respond to your estimate request or inquiry
• Schedule and complete your project
• Follow up on work we have completed for you
• Send relevant updates about your project or account

We use automatically collected data only to improve the website and understand visitor behavior in aggregate. We do not use analytics data to identify or contact individual visitors.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only in the following limited circumstances:

• Service providers: We use third-party tools (including our contact form provider and website analytics) that may process your data on our behalf. These providers are contractually required to handle your data only for the purposes we specify.
• Legal requirements: We may disclose information if required by law, court order, or a valid government request.
• Business transfers: If ownership of the business changes, your information may be transferred as part of that transaction under the same privacy terms.

6. Data Retention

We keep the information you provide for as long as needed to complete your project and maintain business records. If you request that we delete your information, we will do so unless we are required by law to retain it (for example, for tax or accounting purposes). Automatically collected analytics data is retained according to the settings of the third-party analytics platform we use.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of any future marketing communications

To exercise any of these rights, contact us at projects@sanbrunoartificialturf.com. We will respond within 30 days.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of our website after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: